Fair and simple shipping costs

We ship your order Monday to Friday, often on the same day, as a parcel with a tracking number from Germany via DHL. You will receive the tracking number automatically by email immediately after dispatch.

Cost overview

Germany: EUR 3.90 incl. VAT (incl. islands, excluding Helgoland and Büsingen) / free shipping from EUR 50.00
Europe: EUR 6.90 incl. VAT / free shipping from EUR 170.00
International: EUR 8.32 excl. VAT

Notes & exceptions

• Personal collection is not possible.
• In Germany we also deliver to DHL Packstationen (Postnummer required)
• For deliveries to Australia, New Zealand, USA, Canada or France, please order from our official distribution partner:
  eBikes Parts and Accessories
• For deliveries to countries outside the European Union, additional costs may be incurred in individual cases, for example costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Such costs may also be incurred in relation to the transfer of funds if the delivery is not made to a country outside the European Union, but you make the payment from a country outside the European Union.
  



Delivery times

Germany: 1-3 working days
Belgium, Denmark, Netherlands, Austria: 2-4 working days
Sweden, Spain: 3-5 working days
Switzerland, Great Britain: 3-7 working days
Finland: 4-7 working days
Norway: 7-9 working days
Europe: 2-14 working days
Iceland: 2-4 weeks
Réunion: 4-7 weeks