Shipping & Payment methods

Fair and easy shipping costs

We ship your order Monday to Friday, if you pay by PayPal often on the same day, as a package with tracking number from Germany via DHL. You will receive the tracking number automatically by e-mail after shipping.

The shipping costs are that simple:

incl. islands, excl. Heligoland and Buesingen
EUR 4.90 incl. VAT
EU EUR 8.90 incl. VAT
International EUR 10.84 excl. VAT

To almost all over the world

We deliver all over the world, with the following exceptions: USA incl. insular areas

For deliveries to Australia or New Zealand please order from our official distributor
eMTB Parts & Accessories (Palm Cove, Australia)

A personal pickup is not possible. We do not have a shop.

Delivery times

Germany 1–2 business days
Belgium, Denmark, Great Britain,
Netherlands, Austria
2–4 business days
France, Sweden, Spain 3–5 business days
Switzerland 3–7 business days
Finland 4–7 business days
Norway 7–9 business days
Europe 2–14 business days
Iceland 2–4 weeks
Réunion 4–7 weeks

Payment methods

The following payment methods are available:

Prepayment (Bank transfer) You will receive the necessary data after the order in the confirmation mail. Please note that bank transfers inside the EU may take up to 3 working days and significantly longer from outside.
PayPal You will be redirected to PayPal for payment. After payment we get the amount credited directly, and can send your order as soon as possible.
Credit cards The payment will be processed via PayPal, for this you will be forwarded to PayPal. You do not need a PayPal account.

All payment methods are of course free of charge on our part.

Minimum order

There is no minimum order value, no matter what payment method, no matter to which destination. This is what we call customer-friendly.


Unfortunately, firmware updates/upgrades are at the same time also a gateway for their unwanted features, which take away the choice of tuning or limit it.

We therefore recommend our customers not to carry out any upgrades/updates of the motor firmware or have them carried out at present in order to retain the option of selecting the tuning/original state. This applies in particular in connection with workshop work on your e-bike.


  • The badassBox is not to be used in normal road traffic or in areas regulated by the Road Traffic Act!
  • Use is only permitted on private property or for example for competition or test purposes.
  • Mounting the badassBox may lead to a loss of the bicycle warranty.
  • Use of the badassBox is entirely at your own risk and danger.
  • The manufacturer accepts no liability for damage to property and/or persons arising from inappropriate use of the products.
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Australia New Zealand

For deliveries to Australia or New Zealand please order from our official distributor

eMTB Parts & Accessories
Palm Cove, 4879, QLD, Australia