We ship your order Monday to Friday, if you pay by PayPal often on the same day, as a package with tracking number from Germany via DHL. You will receive the tracking number automatically by e-mail after shipping.
The shipping costs are that simple:
incl. islands, excl. Heligoland and Buesingen
|EUR 4.90 incl. VAT|
|EU||EUR 8.90 incl. VAT|
|International||EUR 10.84 excl. VAT|
We deliver all over the world, with the following exceptions: USA incl. insular areas
For deliveries to Australia or New Zealand please order from our official distributor
eMTB Parts & Accessories (Palm Cove, Australia)
A personal pickup is not possible. We do not have a shop.
|Germany||1–2 business days|
|Belgium, Denmark, Great Britain,
|2–4 business days|
|France, Sweden, Spain||3–5 business days|
|Switzerland||3–7 business days|
|Finland||4–7 business days|
|Norway||7–9 business days|
|Europe||2–14 business days|
The following payment methods are available:
|Prepayment (Bank transfer)||You will receive the necessary data after the order in the confirmation mail. Please note that bank transfers inside the EU may take up to 3 working days and significantly longer from outside.|
|PayPal||You will be redirected to PayPal for payment. After payment we get the amount credited directly, and can send your order as soon as possible.|
|Credit cards||The payment will be processed via PayPal, for this you will be forwarded to PayPal. You do not need a PayPal account.|
All payment methods are of course free of charge on our part.
There is no minimum order value, no matter what payment method, no matter to which destination. This is what we call customer-friendly.
Unfortunately, firmware updates/upgrades are at the same time also a gateway for their unwanted features, which take away the choice of tuning or limit it.
We therefore recommend our customers not to carry out any upgrades/updates of the motor firmware or have them carried out at present in order to retain the option of selecting the tuning/original state. This applies in particular in connection with workshop work on your e-bike.
For deliveries to Australia or New Zealand please order from our official distributoreMTB Parts & Accessories